Quality Assurance at  Citizen Metals Pvt Ltd. starts with understanding the Customers Requirement and continues till the customer is completely satisfied with the delivery of products and services. Quality Control procedures are well defined and thoroughly implemented.

Citizen Metals Pvt Ltd is built for result oriented work culture, to fulfill customer’s needs in terms of Cost, Quality and Delivery. By enhancing effectiveness of people and plant equipment safely we are aiming towards zero losses. We also believe in continual improvement for effectiveness of Quality Management System through Team Work, Training and Focus on Actions and Results.

Our Excellence

Quality is our prime concern. We are able to maintain high quality standards through our committed personnel and sound infrastructure. We ensure that finest quality material is used for our products. For ensure the quality of each material, we are providing Materials Test Certificate along with supply. Our team of experts maintain a vigil on the quality of the products. Every single piece is attached with test certificates and reports. We are continually improving our quality to serve our clients better

We aim at achieving maximum satisfaction of our valued clients by offering them with the optimum quality of products. For this, we strictly follow quality measures and procedures.

Our Facilities

We have a sound infrastructure. Our spacious warehouse has the capacity to store large quantities of products. We possess a team of experts who are sourcing products of international standard to keep abreast with the global markets. Our quality professionals have served as a beacon not only for us but also for the entire industry in establishing top-notch quality standards.

Our Quality Standards

In our philosophy, quality is not only the durability and defect free nature of product but its utility and applicability to satisfy the sole purpose for which it was bought. Thus, we are committed to produce products, which can satisfy different requirements and purposes.We have adopted stringent quality control measures to ensure superior quality and zero defects products. Quality is checked at different stages of production and supply and the raw material we use is sourced only from reliable and established vendors.

These principles are:

• We strive to be the best in our industry.
• We care about our customers.
• We do our absolute best to honor our commitments.
• We strive to always act with integrity and fairness.

Strict quality assurance system is being followed in all our departments and Total Quality Management is applied to streamline and all the procedures and practices in operation to achieve high standard of efficiency. Continuous efforts are being made for improvement of materials technology and equipments to give best quality products at the most affordable prices.